Suggestions for Content
We welcome suggestions from the public as to the types of records or other documents made available in the Access Pismo records portal. To submit a suggestion for a type of record you'd like to see made available online, please email City Clerk Erica Inderlied. An email link is provided in the sidebar at right.
Troubleshooting & Feedback
We welcome public feedback on the usability of the records portal interface. To provide feedback on your user experience, or to make suggestions for improvements or additions, please email please email City Clerk Erica Inderlied. An email link is provided in the sidebar at right.
If you experience an error message or other technical issues with the new records portal, please send email City Clerk Erica Inderlied. An email link is provided in the sidebar at right. Please provide as much detail as possible about the issue (e.g. which web browser you're using, the specific text of the error message, etc.) and we'll work to resolve it if possible.
A limited number of user connections to the Public Portal may be made at any one time. As a result, if your session is inactive for 15 minutes or more, you may be timed out. If the maximum number of users has already been reached, please try again in a few minutes.
To view a record for an extended period of time, it is recommended that you download it locally for use at your convenience. As mentioned above, prolonged connections to the record portal may be timed out.
In order to save a record as a PDF, your internet browser's settings must be set to allow pop-up windows from the domain accesspismo.pismobeach.org. Please review your browser's help materials for assistance, or contact us.
Legacy Document Center
The online Document Center contains other records including Public Notices, Forms, Budget Documents, RFPs, and more. These records will be migrated to the Access Pismo records portal over time.
Public Records RequestsThe City Clerk acts as a clearinghouse for all Public Records Requests submitted to the City. Requests for records will be handled in accordance with the provisions of the Public Records Act, California Government Code Section 6250 et. seq. and other statutes regulating the release of agency records. Please refer to the guidelines below before submitting a request.
Before submitting a request for records:
- Please visit our Public Records Portal or Document Center to see if the records are readily available for download.
- Please attempt to make a focused and specific request for records. The Public Records Act provides that a records request must reasonably describe an identifiable record or records, and not be overly broad. However, an agency must offer assistance to a requestor in focusing their request if needed.
- Please indicate whether you seek copies of the records, or prefer to inspect them in our offices before deciding whether to request copies. If you seek copies, please indicate whether you desire electronic delivery or hard copies. In most cases, there will be no charge for electronic records; there may be a fee for duplication of hard copies.
To submit a request:
To submit a Public Records Request, please submit the request in writing to City Clerk Erica Inderlied via email at email@example.com, via fax at (805) 773-7006, or via mail or in person at City Hall, 760 Mattie Road, Pismo Beach, 93449. You are not required by law to make a written request; if you are unable or unwilling to make a written request, please contact the City Clerk's Office for assistance.
After submitting a request
Within 10 days from the request date, the City will notify the requestor whether it has the records requested. Disclosable records will typically be provided promptly thereafter. However, under certain circumstances, the City may request an extension of this period.