FAQs • Pismo Beach • CivicEngage

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Building

1. What is SB407 and how will the City apply the legislative requirements of this bill?

Senate Bill 407 Padilla (2009) On or after January 1, 2014 requires that all noncompliant plumbing fixtures be retrofitted with water-conserving plumbing fixtures in single family residential real property, multifamily real property, and commercial real property which includes a hotel and motel that is not a single-family residential real property or multifamily residential real property requiring a building permit for alterations or improvements. There are several exceptions to the requirement, please see the Building Division for the correct application of the provisions specific to the scope of your project.

California Building Officials (CALBO) made an interpretation on how to apply these legislative requirements (when it comes to home repairs that also require permits by City codes). This legislative analysis is a result of the work of CALBO; furthermore it is how the City of Pismo Beach will apply the legislative requirements. The analysis by CALBO, as followed by the City, will aid the public in retaining the ability to maintain their properties without the requirement of retrofitting their plumbing fixtures; which will curtail permit avoidance and assist property owners in obtaining the proper permits for their repairs.

Noncompliant plumbing fixtures are defined as:
1. Any toilet manufactured for use more than 1.6 gallons of water per flush
2. Any urinal manufactured for use more than 1 gallon of water per flush
3. Any showerhead manufactured to have a flow capacity of more than 2.5 gallons of water per minute
4. Any interior faucet that emits more than 2.2 gallons of water per minute

Water-conserving plumbing fixture is defined as;
Any fixture that is in compliance with current building standards applicable to a newly constructed real property of the same type.

If you need additional information please call the Building Division at (805) 773-7040.

SB 407 (2009) Analysis

2. Why do I need a building permit?: The issuance of a building permit ensures that appropriate plans have been reviewed and the resulting construction is inspected to satisfy local, State and Federal requirements to safeguard the public health, welfare and safety. These requirements include building construction codes for fire and earthquake safety, energy conservation codes, and zoning codes.

3. How long will it take to get a Building Permit?: Depending on the scope of work proposed, it could be an over-the-counter permit or take up to six weeks or longer depending on Design Professionals. The Building Division’s goal is for a 15-day turnaround for the first review and 5-day turnaround for each additional review.

4. What is an Owner-Builder?: The term “Owner-Builder” can mean three different things: 1)“Owner as Worker”, 2)“Owner as Contractor” or 3)“Owner as Employer”.
For important information you need to know BEFORE pulling your permit please visit the Owner-Builder web page.
Owner-Builder Information

5. I want to remodel my kitchen. Will I have to bring the whole house “up to code?”: No. Your work will be limited to the area(s) shown on the approved plans. For example: If you modernize the kitchen with new wiring, you would not be required to re-wire the entire house.

6. I recently purchased a house which had work done without a permit. I also have performed further work without obtaining permits. Will everything have to be ripped out?: Not necessarily. It depends on the complexity of the work done and whether or not it meets City standards and codes. Please contact us to discuss your particular situation.

7. Are there regulations concerning the use of streets and sidewalks for the placement of construction-related vehicles and material?: Yes, please contact our Public Works Department at (805) 773-4656 for more information.

8. What happens if I do not obtain a building permit?: Property owners who build or remodel structures without obtaining the necessary permits are in violation of the Uniform Building Codes and various ordinances. They may be required to remove the structure. Unless the structure is removed, approvals are still required. Upon sale of the property, you must disclose any work that has been done without the benefit of required permits. This could jeopardize the sale of your property.

9. How much will my permit cost?: It depends on the type of project being permitted. Fees tend to be job specific, usually provoking more questions than answers. If you wish to get an estimate specific to your project, please call the office at (805) 773-7040.

10. How do I check the status of my plan check?: Call the office at (805) 773-7040 to get a status.

11. How do I obtain a re-roof, plumbing, electrical or mechanical permit?: Most of these are over-the-counter permits. You will need to bring a completed Building Permit application into the Building Division. Building Permit Application

12. What are Green Buildings and are they important?: Green buildings are those built using innovative building techniques to reduce energy and water usage while still providing a high level of economic, engineering and environmental performance. Additional information on green buildings can be obtained from www.slogreenbuild.org. or U.S. Green Building Council

13. What Codes are enforced in Pismo Beach?: The City of Pismo Beach has adopted new Building Codes effective January 1, 2014
2013 California Building Code (Volumes 1 and 2)
2013 California Residential Code
2013 California Electrical Code
2013 California Mechanical Code
2013 California Plumbing Code
2013 California Energy Code
2013 California Green Building Code
2013 California Historical Building Code
2013 California Existing Building Code
2012 International Property Maintenance Code
The new codes will be effective January 1, 2014 and will govern all projects that are submitted for plan check on or after the effective date. Permit applications that have been submitted and paid plan check fees prior to January 1, 2014 will be reviewed and permitted under the 2010 California Codes as long as the plan check has not expired. More...

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Business License

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1. How do I get an application for a City of Pismo Beach Business License?: Pick up an Application in person at the Administrative Services Department at City Hall (760 Mattie Road), download an application from the Website, or request by phone (805) 773-4655 or mail that an application be mailed or faxed to you.
In addition to a regular license to do business within the City there is a Contractor Business License and a Special Events Business License. Business License Application

2. How much does a business license cost?: Fees vary depending on type of business. For many retail and services businesses, the annual fee is based on the amount of Gross Receipts. A Home Occupation Permit is required if the business is conducted from a home in Pismo Beach. The fee for the Home Occupation Permit is $125.00.

3. What if my business is home-based?: Every business conducted from a home in the City of Pismo Beach must first get a Home Occupation Permit (from the City’s Community Development Department, Planning Division). Then submit the completed Home Occupation Permit to Administrative Services as part of the application for a City business license. Home Occupation Permit

4. Where do I get the application for a Home Occupation Permit?: Pick up an Application in person at the Community Development Department, Planning Division at City Hall, 760 Mattie Road, download an application from the Document Center at the City Website, request one to be emailed or mailed to you by calling (805) 773-4658. The fee for the Home Occupation Permit is $125.00.
Document Center

5. How long does it take to receive the business license?: Usually, Business Licenses are mailed about a week after receipt of a complete application (including payment).

6. How do I get a business license for special events, such as Art in the Park, Car Show, etc.?: In addition to a regular license to do business within the City there is a Special Events Business License. This application is for use by vendors with no permanent place of business in the City of Pismo Beach, and includes vendors who may do business only on selected days. Fees vary depending on one-time use, 6- or 12-month application.
Business License for Special Events

7. When do I need to renew my license?: Once you have a Business License, the City will automatically mail a renewal notice to the mailing address of record about thirty (30) days before the expiration date. If you do not receive a renewal notice before the expiration date, please contact the Finance Department. Failure to receive a renewal notice does not relieve the business owner of responsibility for renewing the business license - nor is it grounds for waiving any penalties due.

8. What if I sell my business?: A business license is not transferable. The license is terminated when business ownership changes. The new owner will be responsible for obtaining his/her own business license.

9. How do I obtain a Fictitious Business Name?: Fictitious business names are filed with the County of San Luis Obispo County Records Office in the City of San Luis Obispo. To contact the Records office, call (805) 781-5088 or visit their web page at www.slocounty.ca.gov. SLO Clerk-Recorder

10. How do I obtain a resale or sales tax permit?: To obtain a Seller's Permit, contact the State Board of Equalization at (800) 400-7115, or visit their web site. www.boe.ca.gov State Board of Equalization

11. If I hire someone to do work at my home, such as gardening or housekeeping services, do they need to have a City of Pismo Beach business license?: Yes. All persons or businesses doing work within the City limits are required to obtain a City of Pismo Beach business license. To verify if the person you hired has a business license, call (805) 773-4655.

12. What if I have a complaint about a business located in the City of Pismo Beach?: The City does not handle complaints about unfair business practice or poor service. If the complaint is regarding unfair business practice or poor service, contact the Better Business Bureau at (805) 963-2088 or visit their website. www.santabarbara.bbb.org or email them at info@santabarbara.bbb.org Better Business Bureau

13. What if I have a complaint about a contractor that I hired to do work at my home?: All complaints against contractors are handled through the Contractors State License Board. they can be reached at (800) 321-2752, or visit their website at www.cslb.ca.gov. Contractors State License Board

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Chapman Estate

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1. What will be included in the Chapman Estate Strategic Master Plan?: • Fiscal options (grants, funding from events and others) for improvements, operations and maintenance.
• Needed improvement costs; how costs will be funded and how and when improvements will be phased.
• Estate management alternatives.
• Identification of required ongoing maintenance.
• Menu of programming opportunities for public enjoyment of the Estate.
• A variety of community supported uses for the Estate grounds.
• Possibilities for “someday” uses of the Chapman House when it is no longer occupied.
• Type and scope of appropriate events.
• Capacity of the Estate.
• Parking requirements for Estate functions.

2. Will the Plan be mindful of other venues in the City and if/how the use of the Estate could be a source of competition?: Yes. The Plan will identify options which will complement existing businesses and account for other City facilities.

3. What about the Conditional Use Permit the City approved for the Estate Grounds?: The Conditional Use Permit (CUP) will expire on December 24, 2016. The CUP authorizes:
• an annual Estate fundraiser at dates to be determined,
• the fundraisers earlier noted,
• three free community events for up to one hundred persons
• six gatherings for up to forty-nine persons and
• conditions related to event logistics, operation and neighborhood follow-up.

4. Will the Conditional Use Permit change when the Strategic Master Plan is approved?: Maybe. Changes to the CUP can be considered but would require a public hearing and consistency with the Plan.

5. Where can I find additional information on the City’s involvement with the Estate?: The Pismo Beach web site all background on the City’s consideration of Mr. Chapman’s bequest, public hearings on the CUP and other information that can be accessed by www.pismobeach.org/documentcenter into your web browser. When you reach the Document Center, scroll down to and click the “Planning” file. Records related to the City actions related to the Chapman Estate can be found at this location.

6. How can I participate in the Plan preparation?: There are numerous ways to participate:
• You can contact Gates + Associates at Sean@dgates.com.
• Come to the study session on Monday, August 31 at City Hall, City Council Chambers (760 Mattie Road) at 5:30 PM. Your comments on the Estate issues, opportunities and options will be most welcome.
• Participate in an on-line survey – coming soon!

7. When will the Plan be adopted and implemented?: There will be public hearings on the Plan in the fall. It is expected that the City Council will take action on the Plan by the end of 2015.

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City Attorney

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1. Who is the City Attorney?: David Fleishman is the City Attorney for Pismo Beach. He has represented nearly 40 cities and other local public agencies during the course of his career. He has been City Attorney since November 2003. The City Attorney's Office provides legal service to the City Council, agencies, boards, departments, and offices in the City of Pismo Beach.
The City Attorney is selected by, and answerable to the City Council.

2. Does the City Attorney represent individual citizens who live in Pismo Beach?: No. The City Attorney does not represent Pismo Beach residents in private legal matters, although as a contract city attorney, the City Attorney may have clients other than the City of Pismo Beach, provided such representation does not constitute a conflict of interest.

3. If I have been involved in an accident and feel as though the City of Pismo Beach is at fault, what should I do?: To file a claim against the City, you must serve the claim, either by mail or personal delivery, at the:
City Clerk's Office
760 Mattie Road
Pismo Beach, CA 93449.
To obtain a claim form, you may contact the City Clerk by mail or by calling (805) 773-7003. Neither the City Attorney nor any other City employee can render you legal advice on your claim. You may wish to consult with your own attorney to determine your legal rights.

4. Where can I get a copy of the Municipal Code or City Ordinance?: Hard copies of codes or particular ordinances can be obtained by contacting the City Clerk office at (805) 773-4657. Pismo Beach Municipal Code

5. How do I contact the City Attorney?: The City Attorney maintains regular office hours at City Hall on a weekly basis. Should you feel that a meeting with the City Attorney is necessary, please contact the City Clerk's office at (805) 773-7003 for further informaiton.

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City Clerk

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1. How can I get a copy of the agenda?: Agendas are available on the Thursday prior to the Tuesday meeting and are available on the website by visiting www.pismobeach.org/agenda.
You can also pick up a copy of the Council agenda at the City Clerk’s Office located at 760 Mattie Road, Pismo Beach. Agenda & Minutes

2. How can I get a copy of a staff report?: Staff reports are available once they have been distributed to the Council, generally on the Thursday before the Tuesday meeting. Staff reports can be viewed by clicking on the “Meetings Online” tab to the left of any webpage or on the website’s Document Center. Once in the Document Center select the City Council document folder. Document Center

3. How can I get a copy of a Resolution or Ordinance?: Resolutions and Ordinances are available on the website’s Document Center. Once in the Document Center select the City Council document folder. Document Center

4. How do I request copies of City documents?: Requests for public documents must be made through the City Clerk's Office. Requests by email to City Clerk Erica Inderlied at einderlied@pismobeach.org are preferred. For more information, see: Public Records & Requests

5. How can I submit a concern, question, request, suggestion, etc. to the City?: Access Pismo Beach is an easy way to send your questions, complaints and compliments directly to the City staff person who can help you. We hope you enjoy this service and we look forward to getting back to you. Access Pismo Beach

6. How can I find out what happened at a Council meeting?: You can attend the meeting in person, watch the meeting live on Tuesdays, beginning at 5:30 p.m. on Charter Communications Ch. 20, watch the recorded meeting daily during meeting weeks on Charter Communications Ch. 20 at 9:00 a.m., 6:00 p.m., and 1:00 a.m. or view the meeting live on the City’s website using our video streaming module. Our video streaming module also features archives of past meeting. Meetings Online

7. How can I get a DVD of a City Council meeting?: You can purchase a DVD of a City Council meeting by contacting the City Clerk’s Office at (805) 773-4657. You may also view the City Council meeting on our website through the steaming media archive. Meetings Online

8. When is the next City Council election and what are the requirements to run for office?: City Council elections are held on the first Tuesday after the first Monday of November in even-numbered years. Each candidate must be a resident of the City and a registered voter. For further information please contact the City Clerk at (805) 773-7003. Election Information

9. How do I obtain a Marriage License?: The City does not issue marriage licenses. Licenses may be obtained from the San Luis Obispo County Clerk-Recorder’s Office located at 1055 Monterey Street, Suite D120, San Luis Obispo, CA 93408. The telephone number is (805) 781-5080. SLO Clerk-Recorder

10. Can I get married on the beach?

Yes, with certain restrictions:

1. A permit is required.

2. There is a $62 wedding permit application fee for getting married on the beach. In addition, applicants must obtain special event insurance for the day of their ceremony.

3. The beach is public property, therefore no area can be reserved, roped or sectioned off.

4. Weddings are limited to just the ceremony. Receptions can take place at a hotel, restaurant, or hall.

5. Set up of chairs are allowed.

6. No amplified music.

11. Where do I get the City's demographics?: Please contact the City's Planning Department at (805) 773-4658.

12. Can I apply for a Passport at City Hall?: No, as of January 1, 2016, the City Clerk's Office does not issue passports. For more information on where and how to obtain a new passport, please visit the Department of State website at this URL: http://travel.state.gov/content/passports/en/passports.html
Department of State - Passport Infomation

13. Where do I go for Birth, Death, or Marriage Certificates?: The San Luis Obispo County Clerk-Recorder handles these services. The Clerk-Record’s office is located at 1055 Monterey Street, Suite D120, San Luis Obispo, CA 93408. The telephone number is (805) 781-5080. SLO Clerk-Recorder

14. How often is the City Newsletter published and how is it distributed?: The Clam Chronicle is published quarterly and is mailed at no cost to all Pismo Beach postal customers. Past issues are available on the City’s Archive Center. Archive Center

15. How do I file an appeal to the of a Planning Commission decision?: Appeals must be filed in the Office of the City Clerk within 10 working days of the Planning Commission decision, exclusive of holidays. A $790.00 filing fee applies to appeals of all actions other than Coastal Development Permits.
Once the application is received, the City Clerk will contact you with the appeal hearing date. Appeal Application

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City Council

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1. When does the City Council meet?: The regular meeting schedule is the first and third Tuesdays of each month at 5:30 pm. However, these schedules can vary, so you may check with the City Clerk's Office, or access the City’s calendar. City's Calendar

2. May I address the City Councilmembers at a meeting?: Yes, the public may address the City Councilmembers at meetings. You will need to complete a speaker slip and hand it to the City Clerk at the start of the meeting.

3. Would the City be willing to adopt a proclamation or resolution regarding my issue?: Please provide your request in writing to the City Clerk or by Access Pismo Beach. Generally, the City only issues resolutions and proclamations for matters that particularly pertain to the City of Pismo Beach; however, the City Clerk and/or the City Manager will review your request and determine whether the Council will issue a proclamation or resolution. It is helpful to provide copies of proclamations and resolutions either from other years, or other municipalities in California that have supported your request. Access Pismo Beach

4. How can I submit a concern, question, request, suggestion, etc. to the City?: Access Pismo Beach is an easy way to send your questions, complaints and compliments directly to the City staff person who can help you. We hope you enjoy this service and we look forward to getting back to you. Access Pismo Beach

5. Do the City Councilmembers represent individual districts?: No, the City Councilmembers are elected at-large and represent the entire City.

6. Is Pismo Beach a General Law or Charter City?: The City of Pismo Beach is a General Law City.

7. What Political Parties do the City Councilmembers belong to?: The City Councilmembers are non-partisan.

8. How do I invite the City Council to an event?: Invitations should be sent as early as possible to the attention of the City Council as a whole, or to an individual Councilmember, to 760 Mattie Road, Pismo Beach, CA 93449.

9. How do I schedule a meeting with the City Council?: The general public may schedule an appointment with an individual councilmember by contacting them directly. Contact information is available on the Council home page. If you would like to speak to the entire Council at one time, you may speak for a timed, 3-minute period during the Public Comments portion of the City Council meeting. Council Contact Information

10. What is the Home Improvement Program and how can I apply?: A home improvement grant program for low to moderate income homeowners has been established by the Pismo Beach Redevelopment Agency. Many minor home improvements can be achieved with the program for homeowners, including mobile homes. Check out the attached brochure for more information, or call the Economic Opportunity Commission at 541-4122, extension 10. Brochure

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Downtown Paid Parking

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1. Why is paid parking necessary in the downtown area?: • To better manage parking
• To provide funding for parking projects and maintenance
• To eliminate general taxpayer funding of parking projects

2. Why are there no meters in front of each parking space?: • To centralize the issuance of parking receipts
• To eliminate the need to maintaining hundreds of individual parking meters
• Centralized Parking Pay Stations offer more payment options

3. Where are the Parking Pay Stations?: • The Parking Pay Stations are located throughout the paid parking areas of downtown
• Parking Pay Stations are marked with specialized signage noting the locations
• Refer to the enclosed map, for the exact locations

4. How do I use the Parking Pay Stations?: • Insert Coins or Credit Card/Debit Card. Time may be purchased in 1-hour increments with card(s) and various amounts of time with coins.
• Paid Parking can be bought up to 8 hours maximum and can be pre-purchased before the operating hours of 10:00am to 6:00 pm.
• Once you have decided on the amount of parking time and paid your amount, press the green button and a receipt will be issued to you. This parking receipt needs to be displayed face-up on the right side of your dash to confirm your purchase.

5. What are the hours of operation?: • Paid Parking is enforced from 10:00 am to 6:00 pm everyday, including week-ends and holidays.
• Parking prior to 10:00 am and after 6:00 pm is FREE!

6. What are my parking alternatives?: • Park before or after the enforcement hours.
• Park farther from the downtown area, where free parking along city streets can be found.
• Park off-street in private parking areas or dirt lots available to the public. Do not park on private land, if so marked.

7. If I have problems, complaints or issues, who can I contact?: City of Pismo Beach – Parking Division
585 Dolliver Street (at the corner of Dolliver & Hinds)
Pismo Beach, CA. 93449
805-773-7451 voice
805-773-1725 fax

8. Does the City offer free metered public parking for “Qualified Veterans”

Yes. Per Assembly Bill 190 the City allows free use of metered public parking for “Qualified Veterans” who possess certain issued license plates on the registered owners automobiles.

These qualified veteran license plates include:
*Pearl Harbor Survivors
*Legion of Valor Recipients
*Prisoner of War Veterans
*Congressional Medal of Honor Awardees
*Purple Heart Medal Recipients

This law was enacted by the State as a way of demonstrating continuing appreciation for the sacrifices and contributions made by these special veterans and extended to the surviving spouses of these veterans who continue to display these identified special plates.

NOTE: This bill does NOT include the special issue “Veterans Organizations” issued plates, which any veteran can apply for and receive.

Qualified veterans could park in any parking spot within the City of Pismo Beach Paid Parking area for the complete day without having to pay for parking. Please keep in mind this law is for “metered parking” only, and has no effect on free; but timed locations.
Paid Parking Area Map

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Engineering

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1. Do I need a permit to work in the City right-of-way?: Any work in the City right-of-way needs a Encroachment Permit. Encroachment Permit

2. Where are my sewer lateral, water lateral, right-of-way , property line and public utilities?: Most of this information can be accessed at the Engineering Department counter. The City typically has accurate information on sewer and water mains and public right of way. The City also has some records indicating location of onsite water and sewer laterals and private property lines.

3. When will my street be repaved or other public improvements be completed?: Please refer to the Capital Improvement Program Report. The City prepares a Capital Improvement Program each year. Capital Improvement Program

4. My street is flooding, who do I call?: You can contact Public Works at (805)773-7053 for assistance. After hours you can contact dispatch at (805)773-2208. However the homeowner or resident is responsible for protection of their own property.

5. My street needs sweeping, who do I call?: Please refer to the Street Sweeping Schedule or call (805)773-7053 for additional assistance. Street Sweeping Schedule

6. Who do I contact for garbage collection?: South County Sanitary is responsible for the City's garbage collection. You may call (805)489-4246 for assistance.

7. How do I get a stop sign installed on my street?: Submit a request in writing to the Traffic Safety Committee, 760 Mattie Road, Pismo Beach, CA 93449 and they will determine if a stop sign is warranted.

8. How do I get my curb painted red?: Submit a request in writing to the Traffic Safety Committee, 760 Mattie Road, Pismo Beach, CA 93449 and they will determine if a red curb is warranted.

9. How do I get my sidewalk fixed?: In residential neighborhoods residents are responsible for their own sidewalk repair. Please contact the Engineering Department at (805)773-4656 prior to starting work.
In commercial areas the City maintains the sidewalks therefore please call (805)773-7053 for assistance.

10. There is an injured marine animal on the beach, who do I contact?: Contact the Department of Fish & Game at the Marine Mammal Center (805)771-8300.

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Film Permits

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1. How do I apply for a film permit?

Forms for a Film Permit Application are available on the City’s website at www.pismobeach.org . You can submit your application by email to the Film Development office at Permits@pismobeach.org. Applications for a film permit must be filed with the film development office a minimum of fourteen (14) days in advance of the date the film activity is to begin, except that those which include street closures, major stunts, or pyrotechnics must be filed a minimum of thirty (30) days in advance of the first day of filming.

2. How much will I pay for my film permit?

There is currently no fee to process an application for issuance of a film permit. Fees associated with filming activity include: a Business License fee; the cost for reserving or closing any portions of City owned or leased property; the cost for staffing an event / closure / reservation.

3. Can I reserve parking spaces for my filming crew?: Yes. See City of Pismo Beach Master Fee Schedule

4. I want to apply for a film permit at the Sand Dunes.

Contact the Pismo Beach State Vehicular Recreation Office Area liaison, at Ph: 805-773-7182:

PBSVR Permit Application.

5. Do I need a film permit to film on private property?: A film permit is required to film on public property. If filming on private property, we ask that you provide the City with a copy of your agreement with the private property owner.

6. Can I film at night?: Generally, filming is allowed between the hours of 7:00 a.m. to 10:00 p.m. Night filming between the hours of 10:00 p.m. and 7:00 a.m. must be approved in writing in advance by the Film Development Office.

7. Can I use a drone?: It depends on your flight path. Applications are reviewed and considered on an individual basis.

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General

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1. What is the address and how do I get to City Hall?: City Hall is located at 760 Mattie Road, Pismo Beach, CA 93449.
Traveling from 101 South, take the Shell Beach exit, turn right onto Mattie Road.
Traveling from 101 North, take the Shell Beach exit, turn left onto Mattie Road.

2. How can I submit a concern, question, request, suggestion, etc. to the City?: Access Pismo Beach is an easy way to send your questions, complaints and compliments directly to the City staff person who can help you. We hope you enjoy this service and we look forward to getting back to you. Access Pismo Beach

3. How can I obtain a copy of a City Resolution or Ordinance?: Resolutions and Ordinances are available on the website’s Document Center. Once in the Document Center select the City Council document folder. Document Center

4. How do I report a broken streetlight?: If you notice an outage, call the Public Works Department at (805) 773-7053 or by Access Pismo Beach.

5. How do I report graffiti?: The City appreciates your help in alerting us to graffiti problems in our community. If you observe graffiti in the City, please note the location and call the Police Department non-emergency line at (805) 773- 2208.

6. What company provides cable TV service in the City of Pismo Beach?: The cable TV provider in the City of Pismo Beach is Charter Communications. Charter Communications customer service office can be reached by calling (805) 544-2688. Charter Communications

7. Who do I call with a water & sewer utility billing question?: You may call the Finance Department at (805) 773-4655 Monday – Friday from 8:00 am – 5:00 pm. Water & Sewer Service

8. How often are streets swept?

Street Sweeping Route 1: Swept every Monday and Wednesday
Streets west of Hwy 101 between Pismo Creek and Bay: Price, Dolliver, Cypress (south of Dolliver), Hinds, Pomeroy, Wadsworth (Dolliver to Bello) (excluding stub streets running into highway)

Street Sweeping Route 1A: Swept every Wednesday
Streets west of Hwy 101: Dolliver (South of Pismo Creek), Frady, Main, Price Canyon, Stimson, Oceanview, Addie, Hollister, Pismo (between Dolliver and Price), Cypress, Wadsworth and San Luis (south of Doliver, north of Main) (excluding stub streets running into highway)

Street Sweeping Route 1B: Swept once per Month the Day after Trash Day
Streets west of Hwy 101: Porter, Harloe, Bay, and San Luis (between Price and Dolliver), Park (east of Dolliver) (excluding stub streets running into highway)

Street Sweeping Route 2: Swept the First Tuesday of each Month
Shell Beach Road/Price Street (Dolliver to El Portal): Includes Harbor View, Wilmar, Franklin, Mattie, Corralitos, Spyglass, Solano, Ebb Tide, Silver Shoals, South Beachcomber, North Beachcomber, Searidge, Florin, Hermosa, Indio, Topaz, El Portal

Street Sweeping Route 3: Swept the Second Friday of each Month
Five Cities Drive, James Way (to Oak Park), Oak Park (west between James and Five Cities), Crest, Summit, Skyline, Margo, Elaine, Christina, Norma, Dugan, Effie, Houston, Ridge, Panorama, Shamrock, White Oak, Oakwood, Limerick, Frances, Vista Pacifica, Irish, La Colima, La Floricita, La Gaviota, El Viento, La Puesta Del Sol, Ventana, La Garza, Whitecap, Valley View, Capanna, Villa, Highland, Wave, Surf, Coral, Reef, Rancho Pismo, Miguelito, Vincente, Clydell, Santos, Princesa, Cima de Colina

Street Sweeping Route 4: Swept the Third Tuesday of each Month
Shell Beach Road (between Seacliff and Cliff), Cliff, Seaview, Palisades, Pier, Leeward, Pearl, Water, Ocean, Winward, Boeker, Placentia, Castaic, Santa Fe, Esparto, Wawona, Capistrano, Palomar, Montecito, Morro, Cuyama, Vista del Mar, Terrace, Shoreline, Naomi, Baker, Paddock, Coburn, Ruby, Seacliff

Street Sweeping Route 5: Swept the Fourth Tuesday of each Month
Pismo Heights east of Hwy 101: Oceanview, Bettiga, Solar, Dell, Stimson, Bello, Pomeroy, Pismo, Hollister, Wadsworth, San Luis, Harloe, Bay, Shaffer, Baxter, Hanford, Porterville, Selma, Lemoore, Long View, Stratford, Fresno, Bakersfield, Taft, Visalia, Tulare, Delano, Merced

Street Sweeping Event Route: Swept per event contract
Streets west of Hwy 101 between Pismo Creek and Bay: Price, Dolliver, Cypress, Porter, Bay, Harloe, San Luis, Wadsworth, Hollister, Pismo, Main, Pomeroy, Hinds, Stimson, Oceanview, Park, Addie (excluding stub streets running into highway) Street Sweeping Schedule

9. How do I become a volunteer for the City of Pismo Beach?: Volunteer opportunities exist in many areas of the City including the Police Department, the Fire Department, and the Recreation Department. Every effort to help is appreciated, but we are particularly in need of volunteers who are able to work a set schedule on a regular basis. If you would like to volunteer for the City, please contact the Department in which you are interested.
Another way to volunteer for the City is by serving on a board or commission. Please contact the City Clerk’s office at (805) 773-7003 to learn about current vacancies.

10. What is the weather like at Pismo Beach?: Temperatures range year round from the high 50’s to the high 70’s. Gusty afternoon wind and morning coastal fog are prevalent in the spring and summer months.

11. There is an injured marine animal on the beach, who do I contact?: Contact the Department of Fish & Game at the Marine Mammal Center (805)771-8300. The Marine Mammal Center

12. What is the Home Improvement Program and how can I apply?: A home improvement grant program for low to moderate income homeowners has been established by the Pismo Beach Redevelopment Agency. Many minor home improvements can be achieved with the program for homeowners, including mobile homes. Check out the attached brochure for more information, or call the Economic Opportunity Commission at 541-4122, extension 10. Brochure

13. Can ashes of a loved one be scattered at Pismo Beach?: It is unlawful to scatter human ashes within the City of Pismo Beach. Scattering of ashes need to be made 3 miles out to sea. There are private charters who service the Pacific Coast area including Pismo Beach, Avila Beach and Morro Bay who offer sea burial service to the public.
Ashes on the Sea: (877)277-2799
Affordable Sea Burial: (888)908-8800
Burial at Sea is regulated by the U.S. Environmental Protection Agency. Any calls regarding this issue would be best handled by the EPA. EPA Website

14. How do I safely dispose of my home generated needles and syringes?: San Luis Obispo County IWMA has instituted a mandatory "Take-Back Sharps" ordinance that requires any pharmacy inside the county that sells sharps to take them back from the public for FREE. With help of grant funding, we supply local pharmacies with sharps containers to give out FREE to the public. Currently, there are 44 pharmacy drop-off locations found throughout the County. [Additional Infromation]

15. How can I dispose of Latex Paint?: Thanks to a new mandatory ordinance, there has been some changes to the latex paint recycling program in San Luis Obispo County. Residents can now take back leftover latex paint to any location that sells paint for free recycling and disposal. Latex Paint Retail Take Back Locations

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General Plan/Local Coastal Plan Update

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1. What is a General Plan?

A General Plan is a broad planning document to a city's or county's future development goals and provides policy statements to achieve those development goals

The General Plan is the foundation for establishing goals, purposes, zoning and activities allowed on each land parcel to provide compatibility and continuity to the entire region as well as each individual neighborhood.

Local jurisdictions have freedom as to what their general plans include however each general plan must include the vision, goals, and objectives of the city or county in terms of planning and development.

2. Why is the city updating the Local Coastal Program now?

The 1992 LCP Land Use Plan no longer reflects the physical and policy environment of 2018 Pismo Beach.

The new LCP will contain one comprehensive zoning ordinance that will be consistent with the General Plan, be more user friendly, and in some cases will transfer the permitting authority from the Coastal Commission to the City.

Incorporate recently adopted elements (Circulation Element) and elements currently in process (Housing Element). Will also include latest studies such as Sea Level Rise and Lower Cost Visitor Serving Accommodations and Policies regarding Environmental Justice.

3. What is a Local Coastal Plan?

Local Coastal Programs (LCPs) are basic planning tools used by local governments to guide development in the coastal zone. LCPs contain the rules for future development and protection of coastal resources.

The LCPs specify appropriate location, type, and scale of new or changed uses of land and water.

Each LCP includes a land use plan and measures to implement the plan (such as zoning ordinances)

After an LCP has been finally approved, the Commission’s coastal permitting authority over most new development is transferred to the local government, which applies the requirements of the LCP in reviewing proposed new developments.

4. Timeline/Schedule

Public Hearings / Workshops for public input (December 2018)

Develop and distribute Request for Proposal (January 2019)

Consultant Interviews and Selection (February 2019)

GPAC Meetings / Community Input - Each month for next 18 months (as needed)

Land Use Plan / Zoning Ordinance / General Plan / Local Coastal Plan draft – (February 2020 – approximately 1 year)

Environmental Impact Report (March 2020 - March 2021)

Public Hearings – Planning Commission, City Council, Coastal Commission (Mid 2021 to mid 2022)

5. The predictions show that significant flodding and tidal inundation won't happen in the short term. Why does adaptation need to be established now?: The California Coastal Act requires coastal communities to prepare a Local Coastal Program (LCP), which must address potential hazards associated with coastal areas and establish policies and implementation measures to avoid and/or reduce coastal hazards. Sea level rise is scientifically linked to climate change. Because the State of California has made it a priority to prepare for climate change, the Pismo Beach LCP must include a section on coastal hazards related to sea level rise along with policies and implementation measures to avoid and/or reduce risks. Sea level rise and climate change present challenges of a new magnitude. Sea level rise has the potential to significantly threaten many coastal resources, including shoreline development, coastal beach access and recreation, natural habitats, cultural and scenic resources, all of which are subject to specific protections and regulations in the California Coastal Act. Sea level rise in Pismo Beach also has the potential to threaten critical infrastructure, transportation systems, and public facilities, which could affect safety, health, economic, and environmental sustainability.

6. How certain are the predictions?: Coastal California is already experiencing the early impacts of rising sea levels, including more extensive coastal flooding during storms, periodic tidal flooding and increased coastal erosion. Sea level rise science is constantly being improved upon to become more fine-tuned and to accommodate new information and technological innovation. While specific impacts and timelines are always becoming more refined, we will use the best available science to plan for and adapt to sea level rise, consistent with state guidance.

7. Why is sea level rise important to Pismo Beach?

While mid and long term increases in sea-level rise will undoubtedly cause significant flooding and tidal inundation, it is the short-term increases in sea-level rise that are expected to become the driver of the strongest impacts to infrastructure and coastal development in California. Short-term processes, including Pacific Basin climate fluctuations (Pacific Decadal Oscillation, El Niño Southern Oscillation, and North Pacific Gyre Oscillation), King tides (perigean high tides), seasonal cycles, and winter storms, will produce significantly higher ocean water levels along the California coast.

These short term processes, combined with sea-level rise and storm events could present significant risks. Anticipating and planning for sea level rise related coastal hazards now can help avoid or reduce the extent and severity of any sea level rise related damages or impacts Pismo may experience in the future.

Additionally, the City of Pismo Beach has many unique features, such as the campgrounds and beach areas near the downtown which are vulnerable to sea level rise already and are being specifically analyzed in the context of a Sea Level Rise Vulnerability Assessment. The Vulnerability Assessment will detail Pismo’s unique sensitivities to Sea Level Rise and provide a basis for the development of policies intended to help the City adapt to Sea Level rise related coastal hazards.

8. What is Vulnerability Assessment?: An important component of sea level rise adaptation planning is preparation of a vulnerability assessment. The main steps in a vulnerability assessment include the following:
1) Determine the range of projections relevant to the LCP planning area
2) Identify potential physical sea level rise impacts in the LCP planning area
3) Assess potential impacts from sea level rise to coastal resources and development

9. Who will pay for sea level rise adaptation projects?: While CCC contributes to the Planning aspects of Sea Level Rise, the cost and who pays for adaptation projects is another discussion that will need to occur over the course of developing the LCP. These discussions must consider how to incorporate extensive feedback in order to develop the right equitable approach. Some measures will need to be implemented by private property owners through the land use development process. Other adaptation measures that have community-wide benefits might be funded by the local government. The extent and estimated costs of the adaptation measures will be better understood after a draft report is produced, estimated for early 2020.
As an example of how a California community is financing sea level rise adaptation, 2016, San Francisco Bay voters passed Measure AA with 69% of the vote, to pay for sea level rise adaptation measures through a $12 per year parcel tax over 20 years. In Pismo Beach, we will need to develop our own local financing for adaptation projects.

10. How will input from the community be used in sea level rise planning locally?: Community input is critical to ensure that all members of the public have the opportunity to review and comment on each component of the LCP, including sea level rise planning. After each major component (Sea Level Rise Vulnerability Assessment, Adaptation Plan, General Plan/LCP, and Zoning Ordinance) of the LCP is drafted, a public workshop will be held. Additionally, there will be numerous ‘Study Sessions’ and public hearings, all of which will be noticed and will encourage public participation. Study Sessions and public hearings are estimated for late 2020.

11. Where can I find information about sea level rise predictions and associated coastal hazards?

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Home

Show All Answers

1. What is the address and how do I get to City Hall?: City Hall is located at:
760 Mattie Road
Pismo Beach, CA 93449
Traveling from 101 South, take the Shell Beach exit, turn right onto Mattie Road.
Traveling from 101 North, take the Shell Beach exit, turn left onto Mattie Road.

2. How can I obtain a copy of a City Resolution or Ordinance?: Resolutions and Ordinances are available on the website’s Document Center. Once in the Document Center select the City Council document folder. Document Center

3. How do I report graffiti?: The City appreciates your help in alerting us to graffiti problems in our community. If you observe graffiti in the City, please note the location and call the Police Department non-emergency line at (805) 773- 2208. Access Pismo Beach

4. What is the Home Improvement Program and how can I apply?: A home improvement grant program for low to moderate income homeowners has been established by the Pismo Beach Redevelopment Agency. Many minor home improvements can be achieved with the program for homeowners, including mobile homes. Check out the attached brochure for more information, or call the Economic Opportunity Commission at 541-4122, extension 10.
Brochure

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Lifeguard Program

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1. Can I walk my dog on the beach?: Yes, but it must be on a leash at all times. Pet owners must be responsible for cleaning up after their pet. Dogs are not permitted on the Pismo Pier.

2. What do I do if I find an injured or loose animal?: The Dept of Animal Regulation should be contacted for further instruction. Their number is (805) 781-4400.

3. Can I camp on Pismo Beach?: No. Camping is not permitted on Pismo Beach proper but it is permitted just a few miles south on Pismo State Beach. Pismo Beach does have a large recreational vehicle park and campgrounds where camping is permitted.

4. Can I have a fire on Pismo Beach?: Barbeques in hibachi or container-type barbeques are allowed on Pismo Beach. Open fires are not allowed on the beach.

5. Can I drive a vehicle or ride a horse on Pismo Beach?: Neither motor vehicles nor horses are permitted on Pismo Beach. However they are permitted a few miles to the south on Pismo State Beach.

6. Can I dig for clams on Pismo Beach?: Yes, but you must have a fishing license and must follow guidelines for size and quantity if you want to remove any from the beach. According to state law: Clams must measure 4 1/2" in diameter before they can be taken. Undersized clams must be replaced in the very same hole that they were taken from. A saltwater fishing license is required. The licenses are issued by the Department of Fish and Game. Clams may be taken only between a half-hour before sunrise and a half-hour after sunset. The limit for clamming is 10 clams per day per person. More...

7. What is the weather like at Pismo Beach?: Temperatures range year round from the high 50’s to the high 70’s. Gusty afternoon wind and morning coastal fog are prevalent in the spring and summer months.

8. Do I need a Fishing Permit/License to fish off the Pismo Beach pier?: No fishing license is required to fish off the pier. However if you plan to fish from the shoreline or from boat, a license is necessary. Also, if you are planning to park in the pier parking lot between the hours of 11:00 pm and 4:00 am in order to fish, you will need a parking pass, obtainable in the lobby of the Pismo Police Station on 1000 Bello Street.

9. 18. How Can I find out about water quality in Pismo Beach?: San Luis Obispo Environmental Health Services takes ocean water samples at three separate locations near the City pier. Samples are analyzed for three types of indicator bacteria, which at sufficient concentrations indicate the potential presence of bacteria that may cause human illness. The results are compared to standards established by the State. If any of the State standards are not met, a Health Advisory is issued. A Health Advisory warns bathers to avoid water contact activities due to the presence of elevated levels of bacteria. An advisory spans fifty yards north and south of the area where the sample is collected. Beaches are posted with advisory signs and remain posted until sample results indicate that bacteria levels meet State standards. The website CLICK HERE is updated when weekly sample results become available. This information is also available on our hotline (805) 788-3411.
San Luis Obispo Environmental Health Services

10. Does the City of Pismo Beach offer a Junior Lifeguard Program?: The City of Pismo Beach does offer a Junior Lifeguard program. For more information please email Michelle Pearson at mpearson@pismobeach.org or call at (805) 773-7031.

11. Can I swim or ride my jet ski near the pier?: It is unlawful:
A. To ride or to use any surfboards, paddleboards or any similar objects made entirely or partially of wood, metal, glass, hard plastics or any other hard substance within one hundred feet of the pier;
B. To use any surfboard, paddleboard or similar object within the entire beach safety area in a manner that constitutes a hazard to any other person near or in the immediate vicinity of the person using said object;
C. To swim within one hundred feet of the pier;
D. To launch or operate jet skis within five hundred yards from the low mean tideline or within kelp beds and sensitive wildlife areas within the designated beach safety area of the city limits;
E. To fail or refuse to obey any reasonable command, order, instruction or direction of any police officer, fire safety personnel or lifeguard given in connection with or with reference to any use, operation, manipulation or handling of any board, surfboard, paddleboard, jet ski, etc.
F. Except for smoke generated by portable barbeques as authorized in Section 12.20.060, and except for ceremonial, religious or educational purposes, to smoke within the boundaries of the beach safety zone. As used in this subsection, “to smoke” means the carrying or holding of a lighted pipe, cigar, cigarette, or any other lighted smoking product or equipment used to burn any tobacco products, weed, plant, or any other combustible substance. Actions prohibited by this subsection include emitting or exhaling the fumes of any pipe, cigar, cigarette, or any other lighted smoking equipment used for burning any tobacco product, weed, plant, or any other combustible substance. A violation of this subsection is an infraction.
G. To dispose of cigarette butts, cigar butts, or any other smoking-related waste in the beach safety zone, except in any specifically designated smoking waste receptacle. (Ord. 07-02 § 2, 2007: Ord. 95-05 § 2 (part), 1995)

12. Can I jump off the pier?: Except for public agency training and rescue, it is unlawful for any person to dive or jump or in any manner propel themselves from any portion of the city pier at any time. (Ord. 95-05 § 2 (part), 1995)

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Parks & Halls

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1. Do I need a permit to get married on the beach?: Yes. All beach weddings, regardless of size, need to complete a Wedding Permit Application.

2. Can I reserve a campsite through you?: No, you have to call Reservation America at (800) 444-7275. Reservation America

3. Do I have to reserve a designated area to use it?: No, but if you want to guarantee that area for your event you do have to reserve it. If not it is on a first-come-first-serve basis.

4. Does the city provide equipment (table & chairs) with the rental of designated areas within a park?: No.

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Planning

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1. How does someone apply for planning approval?: Typically, an applicant will consult with Planning Staff prior to submittal in order to determine the permit type and process for their project. After an initial meeting with Planning Staff, an applicant should fill out the appropriate application materials and submit a complete application package to the Planning Division. An applicant for a large residential or commercial project should consider going through the Conceptual Review process in order to allow staff/Planning Commission to informally review a proposed development and provide guidance before substantial commitments of time and money are made in the submission of an application.

2. How do I determine where my property lines are?: Your property lines can be determined by a licensed surveyor completing a survey of your property. The City has plans that show your lot dimensions; however, you cannot determine the exact location of your lot lines without a survey of the property. The City does not recommend any specific surveyor or survey company.
Please check your phone book for a list of surveyors.

3. Where can I get a copy of "as-built" plans of my house/site/commercial building?: You may contact the Building Department at (805) 773-7040 or the Planning Department at (805) 773-4658 to find out if we have a set of plans for your house/site/commercial building.

4. Do I need a permit for flatwork or to pave my driveway?: Permits are not required for flatwork or repaving of an existing driveway. However, if you propose to relocate the driveway, you must contact the Planning Division at (805) 773-4658 and the Engineering Division at (805) 773-4656.

5. Do I need a permit to reface my sign?: Yes, Planning & Building Division approval is required. Contact the Planning Division at (805) 773-4658 and the Building Division at (805) 773-7040.

6. What is the zoning on my property?: Please contact the Planning Division at (805) 773-4658 to obtain zoning information.

7. What can I build on my property?: Once you obtain the zoning and General Plan designation for your property from the Planning Division, you can view our Zoning Codes to determine the permitted uses within your zoning district.
Zoning Codes

8. I’m building an addition to my Home/office/commercial building. What are my setbacks?: Setback information can be obtained from the City’s Zoning Codes and from the Development Standard Handouts for the various Planning Areas in the City. You must know the zoning designation of your property in order to determine the setback information. Zoning information is available by contacting the Planning Division at (805) 773-4658. Planning Documents/Forms

9. What new developments are going on in the City?: See Current Projects of Interest or contact the Planning Division at (805) 773-4658 to obtain information on new development within the City.
Current Projects

10. Do I need a permit to build a fence/wall? Or can I add some lattice above my existing wall or fence?: Building permits are required for all retaining walls. Building permit applications are available online from the Building Division. Generally, the maximum fence height permitted in the City is 6 feet within rear yards and 42-inches for front yard fencing. Building Division

11. How do I file an appeal to the City Council of a Planning Commission decision?

Appeals must be filed in the Office of the City Clerk within 10 working days of the Planning Commission decision. Following receipt of a timely, complete appeal application, the City Clerk will contact you with the appeal hearing date.

For more information, please visit the City Clerk's

Appeals Page

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Police

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1. Location of the Police Department: The Pismo Beach Police Department is located at:
1000 Bello Street
Pismo Beach, CA 93449
Driving Directions:
Coming Northbound on Hwy 101
Exit Wadsworth, turn Right on Wadsworth, turn Right on Bello St.
Coming Southbound on Hwy 101
Exit Pismo Beach/Hwy 1, turn Left on Price St., turn Left on Wadsworth, turn Right on Bello St.

2. Hours of Operation: The Pismo Beach Police Department is open 24 hours a day, 7 days a week.
Administrative Business Hours: 8:00 am – 5:00 pm, Monday – Friday.
Records Bureau Hours: 8:00 am – 6:00 pm, Monday – Friday.
Property Room Hours: 9:00 am – 6:00 pm, Monday – Thursday. (Property is released by appointment only.)

3. Alcohol Permit (Service/Sale): Any non-profit organization which serves or sells alcohol at an event with 100 people or more will need to complete an Alcohol Use Application from the Pismo Beach Police Department which will be reviewed and signed by the Chief of Police. For those events where alcohol is sold, the applicant will need to contact the Dept of Alcoholic Beverage Control (ABC) in San Luis Obispo located on 3220 S. Higuera St., Suite 305, (805) 543-7183. For more information about alcohol sales or service, contact Police Administration at (805) 773-7029. For a link to the Alcohol Use Application, go to Police Services.

4. Animal Related Issues: The Dept of Animal Regulation should be contacted for further assistance and instructions for all animal related issues including barking dogs, injured animals or loose animals. Their number is (805) 781-4400.

5. Carry Concealed Weapons Permit (CCW): Applicants need to complete a DOJ CCW application and complete a background check. All requests to carry a concealed weapon must be reviewed and approved by the Chief of Police. Contact Police Administration at (805) 773-7029 for more information.

6. Clearance Letters: Clearance letters cover only the Pismo Beach jurisdiction. The fee is $47 per letter and may be paid by cash, check, or money order (made payable to the City of Pismo Beach). Call (805) 773-7024 between the hours of 8:00 a.m. to 6:00 p.m. for more information. Allow five days for completion of the letter.

7. Fingerprinting: Live Scan fingerprinting fees are $20 for the rolling fee plus the DOJ/FBI fee which is typically between $32 and $93. Call (805) 773-7024 to schedule an appointment. We accept cash or checks only at time of service.

8. Fix-it Tickets: If you were issued a ticket by one of our officers, you can have the citation signed off at no charge. If your ticket was issued by another agency, there is a $20 sign-off fee. Bring the citation and the vehicle to the Police Department. After the officer has signed off the citation, contact the court noted on your citation for fine information.

9. Request a Copy of a Police Report: Traffic Collision reports are usually available 7-10 working days from the date the report was taken. All other reports are subject to release per 6254(F) of the Public Records Act. Call (805) 773-7024 between the hours of 8:00 a.m. to 6:00 p.m. for availability and cost.

10. Ride-Along Request: To ride along with a patrol officer, you must complete the Ride-Along Request form and submit it to the Police Department to be reviewed by the on-duty Watch Commander. Please specify what days/hours you would like to ride along. Ride-along requests are given priority to those who have a legitimate need to know more about law enforcement such as those applying for a position with the Police Department or students with a Criminal Law major. Ride-Along Application

11. Street Closures: Street closures may be set up for some special events. Street closures will be posted on the NewsFlash section of this website just prior to the event date. News Flash

12. Taxi Driver Permit: To obtain a permit to drive a taxi cab in Pismo Beach, you must do the following:
1. A background and medical clearance must be performed on anyone wishing to obtain a taxi driver permit. To bypass the Pismo Beach background process, you may obtain a taxi permit through the San Luis Police Dept or Arroyo Grande Police Dept. These agencies also perform full background and medical checks before issuing a permit. Pismo Beach will “piggyback” on these checks and therefore will not need to conduct its own to issue you a permit.
2. Come to the Pismo Beach Police Dept between 8:00 am and 5:00 pm, Monday through Friday. Bring the following:
* Original, un-expired San Luis or Arroyo Grande taxi permit (if applicable)
* Original, un-expired California Driver’s License.
* Two (2) color passport size current photographs.
* Pay Current processing fee.
3. Complete the Pismo Beach Taxi Permit Application. Upon review of all material submitted, the Chief of Police will authorize/deny a taxi permit with the City of Pismo Beach. The permit is good for one year.

13. Tours of the Police Department: Tours can be arranged with the Anita at (805) 773-7018 or achannell@pismobeach.org. Tours can be tailored to the group’s interests.

14. Vehicle Releases: The vehicle impound release fee is $265 (CASH ONLY) as of July 1, 2022. Contact the towing company for the towing and storage fee. Vehicle and property releases can be made only to the registered owner. Registered owners unable to appear in person must provide a notarized letter giving permission for you to retrieve the vehicle on their behalf. Call (805) 773-7024 for more information. If the vehicle is placed on a hold, you may schedule an in-person early release hearing with the on duty Watch Commander. This is not a guarantee that the vehicle will be released early. All vehicles must have a current registration at time of release.

15. Victims' Rights: On November 4, 2008, the People of the State of California approved Proposition 9, the Victims’ Bill of Rights Act of 2008: Marsy’s Law. This measure amended the California Constitution to provide additional rights to victims. This card contains specific sections of the Victims’ Bill of Rights and resources. Crime victims may obtain additional information regarding Marsy’s Law and local Victim Witness Assistance Center information by contacting the Victims of Crime Resource Center at 1-800-Victims or 1-800-842-8467. Victims' Rights Webpage

16. Volunteering: Volunteer services are a vital part of the Pismo Beach Police Dept. Volunteers serve in various capacities throughout the department. Graduates of our Citizen Academy are eligible to become members of the Citizen Volunteer Patrol (CVP). CVPs perform tasks such as traffic control, vacation house checks, transportation of court documents, and much more. Currently the Pismo Beach Police Department has 13 volunteers. If you would like more information about the volunteer opportunities that exist within the department, please contact Sergeant Adrian Souza at (805) 773-2208 or asouza@pismobeach.org.
Volunteer Patrol

17. Camping on Pismo Beach?: Camping is not permitted on Pismo Beach proper but it is permitted just a few miles south on Pismo State Beach. Pismo Beach does have a large recreational vehicle park and campgrounds where camping is permitted.

18. Campfires on Pismo Beach?: Barbeques in hibachi or container-type barbeques are allowed on Pismo Beach. Open fires are not allowed on the beach.

19. Clam Digging on Pismo Beach?: You must have a fishing license and must follow guidelines for size and quantity if you want to remove any clams from the beach. According to state law: Clams must measure 4 1/2" in diameter before they can be taken. Undersized clams must be replaced in the very same hole that they were taken from. A saltwater fishing license is required. The licenses are issued by the Department of Fish and Game. Clams may be taken only between a half-hour before sunrise and a half-hour after sunset. The limit for clamming is 10 clams per day per person. More...

20. Dogs on the Beach?: Dogs are permitted on the beach but they must be on a leash at all times. Pet owners must be responsible for cleaning up after their pet. Dogs are not permitted on the Pismo Pier.

21. Fishing Permit/Fishing Off the Pismo Beach Pier?: A fishing license is not required to fish off the pier. However if you plan to fish from the shoreline or from a boat, a license is necessary. Also, if you are planning to park in the pier parking lot between the hours of 11:00 pm and 4:00 am in order to fish, you will need a parking pass, obtainable in the lobby of the Pismo Beach Police Station on 1000 Bello Street.

22. Vehicles or Horses on the Beach?: Neither motor vehicles nor horses are permitted on Pismo Beach. However they are permitted a few miles to the south on Pismo State Beach.

23. Weather at Pismo Beach?: Temperatures range year round from the high 50’s to the high 70’s. Gusty afternoon wind and morning coastal fog are prevalent in the spring and summer months.

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Public Works

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1. What should I do if I am experiencing sewer problems?: Although there are many reasons for a sewer malfunction, if you advise the City that you are experiencing problems, they will investigate and ascertain whether or not it is related to the sewer main. If it is not a malfunction on the part of the City, the property owner is responsible for any problems from the lateral to the main.

2. Who can I contact regarding trash service?: South County Sanitary is the service provider for the City of Pismo Beach and handles garbage, green waste and recycling services. They can be reached at (805) 489-4246 or visit their website for more information: http://www.southcountysanitary.com/

3. What can I put in my recycle, green waste and trash bins?: The Integrated Waste Management Authority has published a helpful guide to what you can put in your garbage, green waste and recycle bins. Click here to view the guide or visit. https://www.iwma.com/.

4. Where can I get sandbags?

The City of Pismo Beach provides a limited number of sandbags for our citizen’s flood control needs. They are available at the City's Corporation Yard, 550 Frady Lane. The sandbag station is located on your right directly across from the entrance to the Corporation Yard. Sandbags are also available at most hardware and farm supply stores. Bring a shovel and be prepared to fill your own bags.

5. Who do I contact to get a pothole fixed?: Road areas that may be dangerous to pedestrians and vehicles should be reported immediately to the Streets Division at (805) 773-7053. A temporary repair will be made followed by a permanent repair as soon as possible.

6. Whom do I contact to report a problem with a street light?: PG&E does repairs to streetlights. You have three options available for reporting problems.
- Call the City at (805) 773-4656 (we will advise PG&E).
- Call PG&E toll free at (800) 743-5000
- Fill out a form online at PG & E
You will need to have the street address closest to the pole in addition to the pole number, which is located 7' above the bottom of the pole. Report Streetlight Problem to PG&E

7. Who do I contact after hours for a Water or Wastewater problem?: If a Water or Wastewater emergency occurs after regular business hours (Monday - Friday, 7:30 am -4:00 pm), contact police dispatch at (805) 773-2208 and report the problem. Standby personnel will be contacted by dispatch and respond to the emergency.

8. Where does our water come from?

Surface Water: Lopez Lake – The City is entitled to receive 896 acre feet per year, approximately 292 millon gallons of water.

State Water: The City is entitled to receive 1100 acre feet per year, approximately 358 million gallons.

Groundwater: Arroyo Grande Aquifer – The City is entitled to extract 700 acre feet per year, approximately 228 million gallons of water.

9. What kind of disinfectant is used in the City’s Drinking Water?: Chlorine and or ammonia are used as a disinfectant in the drinking water to maintain a disinfectant residual.
Note: If you own fish you need to remove ammonia & chlorine from the water in the aquarium before fish are put in it, it is recommended that you talk to your pet supply for the correct treatment of the water for your fish.

10. Where does the City’s responsibility end on a water service lateral?: The City’s responsibility for maintaining water service lines ends at the water meter, the customer is responsible for the line on the customer side of the meter.

11. Where does the City’s responsibility end on backflow devices?: The City’s responsibility for service laterals to backflow devices ends at the customer’s property line or before the first above ground isolation valve to the backflow device if it is in the City’s right of way.

12. Is Fluoride added to the City’s drinking water?: No fluoride is added to any of the City’s water supply, although there is some naturally accruing fluoride in the water, it is recommended that you see your Dentist for any supplemental fluoride treatment that may be needed for proper dental protection.

13. Does the City sample the drinking water?: The City samples the drinking water on a regular basis pursuant to California Department of Health Services and the U.S. Environmental Protection Agencies requirements.

14. Where can a copy of the City’s Annual Consumer Confidence Report (C.C.R.) be found?: A copy of the C.C.R. can be obtained at City Hall in the Engineering Department; the C.C.R. has information in it about sampling of all sources of water and other pertinent information pertaining to the City’s water system for the full calendar year. The C.C.R. for each calendar year is mailed to every resident in the City by July 1st of each year.

15. Where does the City’s responsibility end on a sewer service lateral?: The City is responsible for the sewer main only. The customer is responsible for the sewer lateral from their building to the main.

16. Who is responsible for trimming trees?: In residential areas, trees and all plant material in parkways are the responsibility of the homeowners for whose residential property boundaries abut the parkway(s). (City Municipal Code section 12.12). In commercial areas, the City Public Works Parks Division will maintain all street trees and plant material in business/commercial-zoned parkways. Tree Policy

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Recreation

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1. How do I register online for an activity?: Yes. Online registration opens 2 to 5 days before walk-in registration, which means participants who register online receive first priority. However the software company that provides this service charges a small convenience fee. However, the City offers a 4% discount on your online registration to help offset the convenience fee.
On-line Registration

2. Why does the City offer a 4% discount on online classes?: Although the convenience of this system provides is worth the 6% additional cost, the City wants to ensure it is available to as many people as possible, so the discount will cover a portion of the 6% convenience fee registrants are charged to use this online system.

3. Can I reserve a campsite through you?: No, you can call Reservation America at(800)444-7275 Reserve America

4. How do I request a Customer ID and password for an online registration account?: Using the online registration service click on "Request Account", fill in all requested information, and pick a login name and password. On-line Registration

5. Can I view my transaction history and print out my past receipts online?: Yes, using the online registration the "My Account" feature allows you to view a detailed list of your past transactions with the Pismo Beach Recreation Division. Just login, click the My Account button, and select Account Detail to view the receipt and/or print it out for your records. On-line Registration

6. What is the City’s Federal Tax ID Number?: The number is 95-6000762

7. Do I need a permit to get married on the beach?: No.

8. Do I have to reserve a designated area to use it?: No, but if you want to guarantee that area for your event you do have to reserve it. If not it is on a first come first serve basis. Reservations can be made through the Parks & Halls Department at 773-7039 Parks & Halls

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Risk Management

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1. What is a “claim”?: In the event you believe the City has caused damage to your personal property or bodily harm, you have the right to file a “claim” against the City for damages. To file a claim against the City, you must serve the claim, either by mail or personal delivery, at the City Clerk's Office, 760 Mattie Road, Pismo Beach, CA 93449. To obtain a claim form, you may contact the City Clerk by mail or by calling (805) 773-7003. You can also download the claim from the City’s website. Liability Claim Form

2. How do I file a claim for monetary damages against the City?: State law requires claims against the City to be submitted on an official Pismo Beach claim form. Claim forms are available through the City Clerk by mail or by calling (805) 773-7003. You can also download the claim. The claim form should be completed with the most detailed and specific information available. Incomplete claim forms will be returned to the claimant as insufficient. Liability Claim Form

3. What happens to the claim after it is filed?: The claim is forwarded to the City's claim adjuster for handling. The claim adjuster will contact the claimant to discuss the claim and determine damages. The adjuster recommends to the City if the claim should be accepted or denied.

4. Is this the same thing as small claims court?: No, small claims court is part of the San Luis Obispo Superior Court. However, a person must have filed a claim with the City, and their claim must have been rejected by the City, before filing an action with the small claims court.

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Short-Term Rentals / Homestays

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1. What is a Short-Term Rental?: A Short-Term Rental (STR) is the rental of a detached single-family residence or accessory dwelling unit for less than 30 consecutive days where the primary residence is not being concurrently occupied by the owner (PBMC 17.113.020, 17.09.020). Existing duplexes or triplexes are not eligible to be used as Short-Term Rentals.

2. What is a Homestay Rental?: A Homestay Rental is an owner occupied, detached single-family residence where bedrooms are rented for compensation for less than thirty consecutive days (PBMC 17.113.020, 17.09.020).

3. Is there a difference between the application for a Short-Term Rental license and a Homestay license?: No. The application is the same. You will be required to select homestay or STR on the application to distinguish which you are applying for (PBMC 17.113.040, 17.09.040, 5.22.120).

4. What is the Good Neighbor Policy?: The City requires that all occupants of STRs adhere to the Good Neighbor Policy. The policy is intended to minimize the impacts on STRs on neighborhoods. An outline if the Good Neighbor Policy can be found in Section D. of the STR Application and Sections 17.113.070 and 17.09.070 of the PBMC.

5. How are 'days' counted when regulating STRs versus long-term rentals?: Days are counted in 24-hour periods. If advertising a long-term rental (<30 days), it must be advertised on a listing website (i.e. Airbnb, VRBO) for a minimum of 30 nights.

6. Can I rent my ADU as an STR?: No. However, legally permitted ADUs occupied by the property owner may be deemed to be the property owner's primary residence; where the primary residence is used as the STR. If the ADU is attached to the primary unit, you must live in the ADU and a homestay license is required (PBMC 17.117.080, 17.38.155).

7. Do I need to live in my STR once it is licensed?: Yes. The residence must be proven to be the property owner's primary residence. Documentation / evidence is required to demonstrate this is listed on the STR License Application (PBMC 17.113.060, 17.09.060, 5.22.100).

8. My property is in the correct zone, but I'm in a condominium or planned development, can I rent my home as an STR/Homestay?: Probably not. If the condominiums share a wall or are a part of a common lot, this is not considered 'detached' and only detached residences may be license as STR or Homestay.

9. I just bought a new house, when can I apply for an STR license?: You must own the residence for at least 6 months before you are eligible to apply for an STR license. You will be required to demonstrate the property is your primary residence. A list of documentation/evidence is listed on the STR License Application.

10. What if my house has an existing, attached ADU, am I eligible for an STR?: No, but you may be eligible for a homestay license. Please be advised, you must live in the ADU full-time in order to use the main residence as a homestay.

11. Who enforces the STR Ordinance?: The City is responsible for enforcement of the Short-Term Rental Ordinance (PBMC Chapter 17.113, Chapter 17.09, Chapter 5.22). A 3rd party contractor is used to help identify unlicensed STRs in operation in the City.

12. What if I know of an unlicensed STR/Homestay in my neighborhood?: To report an STR concern or violation, call the City's STR hotline (800) 866-4301. Please make sure you include the full address of the location you are calling about.

13. I am renting my home on a month-to-month basis, am I subject to the standards and provisions of this ordinance?: No, the City does not regulate long-term lease of property.

14. What are the fines if a residence is operating as an unlicensed STR?: Violations of the STR Ordinance may be punished as administrative violations where initial fines shall be, at a minimum, $750 and $1,000 for each subsequent violation. Each separate day or rental night in which a violation exists may be considered a separate violation. Soliciting the residence on a listing website (Airbnb, VRBO) is a considered a violation and any attempt to rent an unlicensed residence as a STR or homestay by advertising said property for short-term rental purposed is subject to the same administrative fines.

15. Do I need a Business License for my STR?: Yes. Please visit www.pismobeach.org/finance to complete a Business License application following submittal and approval of a STR Application through the Planning Division.

16. What can I expect at the STR / Homestay inspection?: The City will conduct the inspection to confirm the bedroom count, on-site parking, and applicable safety standards. If complaints are received about an STR or homestay, the City shall have the right to re-inspect the property (PBMC 17.113.070, 17.09.070).

17. What is the difference between a Vacation Rental and Short-Term Rental?: A Vacation Rental is a rental permitted within C-1, RR,R-4,CD,CD-C, CD-M, and CD-V zones that does not require the owner to live in the rental at any point of the year, whereas Short-Term Rentals are rentals for less than 30 consecutive days permitted within R-1, R-2, R-3, RSL, RSM, PR, OS-1 and OS zones.

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Utility Services

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1. How do I establish water & sewer utility services?

A Water & Sewer Service Application and a $180.00 deposit (cash, check, or credit card) must be filled out and submitted to the Finance Office at City Hall. We also require a copy of your photo ID. Please choose:

Owner application:

http://pismobeach.org/DocumentCenter/View/6688

Tenant application:

http://pismobeach.org/DocumentCenter/View/6689

Apply in person: Apply at the Finance Office, 760 Mattie Road, Pismo Beach.

Mail: Mail the application for service along with the appropriate fees to: Finance Office, 760 Mattie Road, Pismo Beach, CA 93449.

Drop Box: The City's night drop box is located in the parking lot at City Hall.

The City requires 24-hours advance notice to establish service. The City does not conduct business on Saturdays, Sundays, or major holidays. All requests for service must be received by close of business on Thursday for service to be available for the weekend. [Additional Information]

2. How do I close my account for water & sewer utility services?: A Request to Discontinue Services Form must be received 24 hours prior to having your account closed. The Request to Discontinue Services Form can be faxed to (805) 773-7065, emailed to ub@pismobeach.org, or dropped off in the Administrative Services Department at City Hall. Please note, closing of utility accounts CANNOT be back dated, once the completed Request to Discontinue Services Form has been received, closing of the utility account can take place as soon as the next business day or any week day in the future. It is owner and tenant responsibility to make sure that their account has been or will be closed on the proper date – prorations/refunds will not be processed for accounts that have not been closed on the end of lease date or escrow closing date due to non-notification to the Administrative Services Department. Request To Discontinue Services Form

3. When is my utility bill due?: Payment for your utility bill is due on the 15th of the month after your utility bill has been processed. Should the 15th fall on a weekend, payment is due the following Monday. Delinquents will be the following business day after the due date once the drop box payments have been picked up at 7:30am and entered. Please note, mail received on the business day following the due date is not considered on time, post marks are not taken into effect.

4. How can I pay my bill?

MAIL your payment to: City of Pismo Beach, Finance Office, 760 Mattie Road, Pismo Beach, CA 93449

NIGHT DROP BOX: Deposit payment in the Night Drop Box located in the City Hall parking lot.

PAY IN PERSON - Cash, check or payments made by Visa, Mastercard, or Discover are accepted in the Finance Office at no additional charge.

AUTOMATIC PAYMENT SERVICE- Utility bill is paid automatically from your credit card or checking account on the due date stated on the bill. Please sign up and register your account on

https://pismobeach.merchanttransact.com/Default.aspx

PAY ON-LINE -

https://pismobeach.merchanttransact.com/Bills/

PAY BY PHONE - Call us at (805) 773-4655.

5. Can I pay my utility bill with a credit card?

Yes, you can pay with a credit card, debit card, or electronic check on our online billing site

https://pismobeach.merchanttransact.com/

Or by calling us at (805) 773-4655.

Credit Cards Accepted:
Discover®, Master Card®, and Visa® credit and debit cards are accepted.

6. Can I pay my utility bill or check my account history on the City's website?: Yes, please register or sign into your account at
https://pismobeach.merchanttransact.com/

7. Does the City have a program that would allow me to authorize an automatic debit from my bank account to pay my water-sewer bill?: Yes. The City offers a service called "Auto-Pay". You may sign up for Auto Pay at the time or anytime after you establish service. Auto Pay is an automatic withdrawal program for your bi-monthly utility bill. You receive a copy of the bill, but your bank pays it for you with funds in your checking account. Payments are made on the due date shown on your bill.

8. What are the various charges that make up my utility bill?

All utility bills include flat rate charges based on meter size as well as water/sewer consumption charges. Rates vary by classification and meter size. For detailed rate information please see Comprehensive Water & Sewer Fee Schedule*. For further explanation of flat rate/consumption charges, please contact Utility Billing at (805) 773-7009.

Meter sizes have been determined by either a contractor or the Building Department and cannot be reduced to a smaller size.

The Water Service Charge and Sewer Service Charge based on meter size is charged upon all City water users to help pay for the cost of maintenance of the water mains, pump stations, equipment and water reservoir systems. Water & Sewer Fee Schedule*

9. What occurs when the City receives a non-sufficient funds notice from a customer's bank?: A $39.00 returned payment fee will be added to the account on the first occurrence. There will be a $39.00 returned payment fee added to the account for each subsequent occurrence. The City of Pismo Beach Administrative Services Department will contact you regarding the returned payment. You can then choose to have the original payment re-deposited at no additional charge, or reversed in which case another payment must be received in the Administrative Services Department in order to avoid delinquent fees or disconnection of services. If contact attempts are made with no response, the payment will be reversed and the account will become subject to delinquent fees and/or disconnection of services.

10. Can I request my water bill for a specific date or cycle?: No. The City reads the water meters according to a route-reading schedule – currently . This schedule fixes the time the meters are read and the utility bill is prepared and sent to the customer.

11. What is a Delinquent Notice?: A Delinquent Notice is issued if payment has not been received by the due date originally shown on the routine bill. The Delinquent Notice includes penalty and interest charges and will show a new due date – approximately 10-14 days from the original billing due date. If the bill remains unpaid the Administrative Services Department will call to remind you of the amount still due the Friday before the new listed due date. If contact cannot be made, a 48 hour notice will be placed on the front door of the property and a $36.00 fee will be applied to your account. Should the bill still remain unpaid, an $86.00 Shut Off Fee will be added to your account prior to services being locked out at the meter due to non payment.

12. Why was my account sent to collections?: Your account was closed with an unpaid balance and sent to a collection agency to pursue collection of payment of the debt. Two collection notice letters would have been mailed to the mailing address listed on the closed utility account in the month prior to sending your account to the collection agency.

13. What do I do if I go on vacation, return home on a non-business day, and find that my utility service has been terminated due to non-payment?: In order to have services restored on a non business day, an after-hours turn on fee of $199.00 will be added to your utility account. Otherwise, you must wait until the next business day then pay your past due balance plus the $86.00 shut off fee, plus the $36.00 48 hour notice fee – services will then be restored within one to two hours of payment being received.

14. Can my account be transferred if I move from one home to another within the City?: No. Because a deposit is required for each location, any deposit you have on your account will be applied to your balance when you close your account.

15. How is the meter reading performed?: Meter reading is performed by a contract meter reading company. Meters are read approximately the same date bi-monthly in accordance with a route reading schedule. The date can vary between 3 and 5 days depending on City Holidays or unforeseen circumstances.

16. Can the water meter be re-read if there is a question as to a reading error?: Yes. The Finance Office will have the meter read and re-checked for any errors. At that time, the meter will also be checked for malfunctions and leaks.

17. Since I pay a bi-monthly service charge that is based on the size of my water meter, do I own the water meter?: No, the City owns the meter. The service charge based upon water meter size is based upon all City water users to help pay for the cost of maintenance of the water mains, pump stations, equipment, and water reservoir systems.

18. How do I get a hydrant meter?: Applicants must check with the Building Division for authorization to receive a hydrant meter. Please call (805) 773-7040. A Hydrant Meter Application along with the $1,197.00 refundable deposit, and the $216.00 one-time non refundable rental fee must be received in the Administrative Services Department at least 24 hours prior to hydrant meter being set. The refundable deposit will be put towards any closing charges on your utility account. A refund check, or utility bill showing the remaining balance due will be sent to you within 30 days of the hydrant meter being pulled.
Hydrant Meter Service Application

19. Who do I call for Trash customer service?: Trash services are not provided by the City of Pismo Beach. Please contact South County Sanitation District at (805) 489-4246 to establish trash services.

20. Does the City pick up hazardous waste?: No. Please call South County Sanitation at (805) 489-4246 or San Luis Obispo County Integrated Waste Management Authority (IWMA) at (805) 782-8530

21. Why am I required to sign up for trash if I don't want to?: City of Pismo Beach Municipal Code 8.12.100, Collection Mandatory reads as follows:
“A. Solid waste disposal service, subject to the limitations noted in this chapter will be provided by the city through its contract agent and it shall be mandatory for all places and premises in the city through its contract agent and it shall be mandatory for all places and premises in the city in or on which garbage or other solid waste is created, accumulated or produced to use the city’s collection service; provided, however, that there may be joint or multiple used of solid waste containers, subject to conditions established by the city.”

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