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Frequently Asked Questions

Public Works

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  • Although there are many reasons for a sewer malfunction, if you advise the City that you are experiencing problems, they will investigate and determine whether or not it is related to the City's sewer main. If it is not a malfunction on the part of the City's infrastructure, the property owner is responsible for any problems from the lateral to the main.

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  • The City of Pismo Beach does not provide trash service. South County Sanitary is the service provider for the within Pismo Beach and handles garbage, green waste and recycling services. They can be reached at (805) 489-4246 or visit their website for more information: http://www.southcountysanitary.com/

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  • The Integrated Waste Management Authority has published a helpful guide to what you can put in your garbage, green waste and recycle bins. Click here to view the guide or visit their website at https://www.iwma.com/.

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  • The City of Pismo Beach provides a limited number of sandbags for our citizen’s flood control needs. Up to 15 sandbags per resident are available at the City's Corporation Yard, 550 Frady Lane. The sandbag station is located on your right directly across from the entrance to the Corporation Yard. Sandbags are also available at most hardware and farm supply stores. Bring a shovel and be prepared to fill your own bags.


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  • Road areas that may be dangerous to pedestrians and vehicles should be reported immediately to the Streets Division at (805) 773-7053. A temporary repair will be made followed by a permanent repair as soon as possible.
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  • PG&E does repairs to streetlights. You have three options available for reporting problems. - Call the City at (805) 773-4656 (we will advise PG&E). - Call PG&E toll free at (800) 743-5000 - Fill out a form online at PG&E. You will need to have the street address closest to the pole in addition to the pole number, which is located 7' above the bottom of the pole.

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  • If a Water or Wastewater emergency occurs after regular business hours (Monday - Friday, 7:30 am -4:00 pm), contact police dispatch at (805) 773-2208 and report the problem. Standby personnel will be contacted by dispatch and respond to the emergency.
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  • Surface Water: Lopez Lake – The City is entitled to receive 892 acre feet per year, approximately 291 million gallons of water. State Water: The City is entitled to receive 1240 acre feet per year, approximately 404 million gallons. Groundwater: Santa Maria Groundwater Basin – The City is entitled to extract 700 acre feet per year, approximately 228 million gallons of water.

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  • Chlorine and or ammonia are used as a disinfectant in the drinking water to maintain a disinfectant residual. Note: If you own fish you need to remove ammonia & chlorine from the water in the aquarium before fish are put in it, it is recommended that you talk to your pet supply for the correct treatment of the water for your fish.
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  • The City’s responsibility for maintaining water service lines ends at the water meter, the customer is responsible for the line on the customer side of the meter.
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  • The City’s responsibility for service laterals to backflow devices ends at the customer’s property line or before the first above ground isolation valve to the backflow device if it is in the City’s right of way.
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  • No fluoride is added to any of the City’s water supply, although there is some naturally accruing fluoride in the water, it is recommended that you see your Dentist for any supplemental fluoride treatment that may be needed for proper dental protection.
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  • The City samples the drinking water on a regular basis pursuant to California Department of Health Services and the U.S. Environmental Protection Agencies requirements.
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  • A copy of the CCR can be obtained online by clicking here; the CCR has information in it about sampling of all sources of water and other pertinent information pertaining to the City’s water system for the full calendar year. The CCR for each calendar year is posted to the website by July 1st of each year. If you would like to receive a paper copy of the CCR mailed to your address, or would like to speak to someone about the report, please call the Public Works Department at (805) 773-4656. If you have previously requested a paper copy, you do not need to request it again.

    Public Works
  • The City is responsible for the sewer main only. The customer is responsible for the sewer lateral from their building to the main.
    Public Works
  • In residential areas, trees and all plant material in parkways are the responsibility of the homeowners for whose residential property boundaries abut the parkway(s). (City Municipal Code section 12.12). In commercial areas, the City Public Works Parks Division will maintain all street trees and plant material in business/commercial-zoned parkways.
    Public Works
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  1. City of Pismo Beach

    760 Mattie Road

    Pismo Beach, CA 93449

    Phone: 805-773-4657

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